Christchurch

SailGP Lyttleton Harbour Patron Survey ~ Aspect

SailGP Lyttleton Harbour Patron Survey ~ Aspect

For the sunny weekend of 18-19 of March 2023, Christchurch hosted the inaugural ITM New Zealand SailGP as a leg of the international league. In Whakaraupō/Lyttleton Harbour, crowds gathered from across Aotearoa and overseas to watch hydrofoiling F50 catamarans from nine different countries race, approaching speeds of 100km/h.

Cycleways Survey ~ Christchurch City Council

Cycleways Survey ~ Christchurch City Council

In 2020, The Christchurch City Council wanted to track how the developing cycleway network was perceived by both users and residents living on cycleway routes. To find out how people experience the newly constructed cycleways, CCC commissioned Global Research to repeat and build on a survey they conducted in 2018 which examined cycleway perceptions.

Examining reactions to new cycleways feeds into a broader set of Christchurch City Council aims to provide safe, convenient, comfortable, and attractive options for city travel.

Tracking guest satisfaction ~ Patterson Hospitality Group

Tracking guest satisfaction ~ Patterson Hospitality Group

The Patterson and Ward families have a long history of dedication to guest satisfaction, including for over 50 years at Christchurch’s Commodore Hotel. In the last seven years their hotel ownership has expanded to include the Hotel Montreal (Christchurch) and the Queenstown Park Boutique Hotel. Global Research has been privileged to partner with them for over 10 years to inform their guest satisfaction and other business decisions with ongoing and one-off pieces of research.

Perceptions Study ~ Christchurch and Canterbury Tourism

Perceptions Study ~ Christchurch and Canterbury Tourism

In 2017, against the backdrop of reduced tourist numbers to Christchurch following the 2010/2011 earthquakes, the region’s Regional Tourism Organisation (RTO) sought to assess the opinions of North Island residents on the city as a domestic tourism destination. They wanted to see what perceptions people have about Christchurch, their reasons for visiting/not visiting, and what might draw more visitors.

Understanding how Christchurch people value and treat their waterways ~ CCC Waterways

Understanding how Christchurch people value and treat their waterways ~ CCC Waterways

With a view to improve waterways quality, the Christchurch City Council (CCC) engaged Global Research to investigate Christchurch citizens’ attitudes and behaviours regarding waterways; how they value them; assess their quality; treat them; and, the actions they are prepared to take to improve them

Christchurch's Central Recovery Plan Liveable City Chapter ~ Canterbury Earthquake Recovery Authority (CERA)

Christchurch's Central Recovery Plan  Liveable City Chapter ~ Canterbury Earthquake Recovery Authority (CERA)

In 2014 CERA developed a draft residential chapter titled A Liveable City to add to the Christchurch Central Recovery Plan. The draft chapter proposed some changes to the Christchurch City Plan (the District Plan). Global Research was contracted to develop a questioning approach which efficiently and effectively measured stakeholders’ and citizens’ opinions on the draft chapter and to also complete the collation, synthesis, analysis and reporting on all received comments.

Highly ranked Christchurch hotel knows its guests ~ Commodore Airport Hotel

Highly ranked Christchurch hotel knows its guests ~ Commodore Airport Hotel

The Commodore Airport Hotel is one of Christchurch’s finest. The recent opening of its new wing and ongoing popularity are testament to it continually aspiring to be the best and achieving that aspiration.

Hotel management saw the need to refresh how it was measuring guest satisfaction with its facilities and services. Its aim was to find out from those who matter most, their guests: what is being done well; what can be improved; and to pick up ideas for doing things better. It also wanted to learn as much as possible from the comments offered by guests through social media, such as TripAdvisor.