Global Research was contracted by the City of Melbourne (CoM) to undertake analysis and reporting on ten neighbourhood community engagement projects.
SailGP Lyttleton Harbour Patron Survey ~ Aspect
For the sunny weekend of 18-19 of March 2023, Christchurch hosted the inaugural ITM New Zealand SailGP as a leg of the international league. In Whakaraupō/Lyttleton Harbour, crowds gathered from across Aotearoa and overseas to watch hydrofoiling F50 catamarans from nine different countries race, approaching speeds of 100km/h.
Frank Kitts Park: Fale Malae proposal engagement ~ Wellington City Council
Wellington City Council made the decision to demolish the earthquake prone underground carpark in the south-west corner of Frank Kitts Park. The Fale Malae Trust is proposing to build a Fale Malae which would, subject to landowner approval and resource consent, replace the car park structure with a smaller footprint and include multi-purpose spaces with Pasifika inspired architecture, as well as public facilities and a café. The design for a national Fale Malae at Frank Kitts Park has been drawn up, and the community was consulted with in April 2023 to ascertain their thoughts on the proposal.
Terms of Reference for the Royal Commission of Inquiry into the Government response to Covid-19 ~ Department of Internal Affairs
In December 2022, the New Zealand Government established a Royal Commission of Inquiry into the government response to COVID-19. By identifying lessons learned, this inquiry sought to facilitate more effective responses to future pandemics.
After the October 2023 New Zealand general election, coalition agreements between the National, ACT, and NZ First parties actioned an examination of the terms of reference for the COVID-19 Royal Commission of Inquiry. A public consultation regarding the terms of reference was concurrently conducted with the public engagement portion of the Inquiry.
Shaping the future of South Melbourne Market ~ City of Port Phillip
South Melbourne Market was established in 1867 and is the oldest continuing market in Melbourne. Over time, the Market has undergone regular improvement and expansion to accommodate the growing needs of its traders and local community and ensure its compliance with changing regulations.
The City of Port Phillip conducted community engagement between 3 November and 3 December 2023 to gather feedback from the community and traders regarding proposed amendments to the South Melbourne Market, enabling the Market to further improve user experience and adapt to the changing needs of its stakeholders.
Land Use Recovery Plan for Greater Christchurch ~ Canterbury Earthquake Recovery Authority (CERA)
Christchurch was devastated by earthquakes in 2011. This significantly disrupted residential and business land supply, as some land could no longer be lived or worked on.
The Environment Canterbury Regional Council (ECAN) & Partners were tasked with putting land use policies and rules in place to assist rebuilding and recovery of communities (including housing and businesses).
Broad engagement with the community was desired to identify interests and issues to inform the Land Use Recovery Plan (LURP).
Future Melbourne 2026 consultation ~ City of Melbourne
Future Melbourne 2026 is a community collaboration project led by The City of Melbourne to develop a long-term strategic plan to ensure Melbourne’s legacy as a liveable and competitive city over the coming decade. The project refreshes the Future Melbourne 2008 plan, which has guided all aspects of the city’s development, prosperity and liveability. The community was invited to share their ideas and vision for the future.
Education Conversation | Kōrero Mātauranga ~ Ministry of Education
In 2018 the Ministry of Education implemented a visioning exercise to jumpstart a series of conversations aimed at building the world’s best education system. The Ministry of Education hosted a variety of events to ensure diverse representation of views were captured. Events included public workshops, seminars, and a comprehensive online survey designed to elicit responses from anyone with an interest in education.
Late Night Opening Hours ~ City of Sydney
Let's Get Wellington Moving ~ Wellington City Council, Greater Wellington Regional Council and NZ Transport Agency
Let’s Get Wellington Moving (LGWM) is a partnership between Wellington City Council, Greater Wellington Regional Council, and the NZ Transport Agency. It is working with the people of Wellington to develop a transport system that supports their aspirations for how the city looks, feels, and functions. The programme partners want to support Wellington’s growth while making it safer and easier for you to get around.
Open and Creative City consultation ~ City of Sydney
The City of Sydney, as it grows, aims to support an active and diverse evening culture and economy. To support this aspiration, The City of Sydney produced a discussion paper outlining plans for the future of Sydney’s nighttime economy. They proposed three actions: to allow businesses to trade later without obtaining an approval, to simplify the process for artists to open creative spaces, and to balance the impacts of live music and performance venues.
Queen Victoria Market: Charter Consultation ~ City of Melbourne
The City of Melbourne (CoM) launched a community consultation process around the redevelopment of the Queen Victoria Market Precinct, engaging Global Research to provide a report with the findings of this consultation. Melburnians were asked to provide their views on how they think a new 1.5-hectare public space, Market Square, should be used.
Haig Park Master Plan ~ coding and analysis peer review ~ Australian Capital Territory Government
The Australian Capital Territory (ACT) Government sought the services of Global Research to review the already-completed analysis of comments received during a public engagement consultation. We were asked to review and assess the suitability of both the method and the coding process so that the client could be sure that they had received robust and trustworthy work.
Imagine the Yarra ~ Melbourne Water
A growing Canadian city deciding its transportation future ~ Red Deer Mobility Playbook
Red Deer is a growing city of 90,000 people in Alberta, Canada. To create viable alternatives to single occupant vehicle travel the city aims to design and facilitate integrated movement and to provide transportation choice as the City grows. With the help of 8-80 Cities (Toronto), and Gehl Architects (Copenhagen) the City developed ‘The Mobility Playbook’ to assist with its transportation network planning.
Spatial Plan (2020) and Draft District Plan (2021) ~ Wellington City Council
In the 30 years between now and 2050, Wellington expects to welcome 80,000 new residents. The Draft Spatial Plan was produced as a guide to a compact, resilient, vibrant, prosperous, inclusive, connected, and greener Wellington that accommodates this projected population growth. The Draft Spatial Plan informed the District Plan, which acts as a blueprint for the functioning and decision making of Wellington City Council (WCC).
In late 2020, the WCC sought feedback on the Draft Spatial Plan. 2,897 citizens submitted to the engagement. Wellington City Council solicited general feedback on the Plan, posed questions about a range of specific issues, such as intensification, character retention, and suburban rapid transit centres, and prompted submitters to discuss development options in clearly defined areas.
Geelong Waterfront Masterplan ~ City of Greater Geelong
From April to June 2023, MosaicLab, a Melbourne based community engagement consultancy, conducted a community consultation process to update the City of Greater Geelong’s Waterfront Masterplan.
The resulting document will guide development and public realm upgrades along the Corio Bay foreshore throughout the next 10 to 20 years. The City of Geelong’s aim was to engage with people who live, work and visit the area to understand what they value and the future changes they wish to see. Feedback from this engagement will be used to prepare a draft Masterplan for the waterfront.
Victoria’s 30-year infrastructure strategy ~ MosaicLab | Infrastructure Victoria
Every 3 to 5 years, Infrastructure Victoria updates their 30-year strategy and makes recommendations to the Victorian Government on how to address infrastructure challenges. Major challenges facing the region that present infrastructure opportunities are climate change, fair access, future shocks and disruption, and the economy. In the beginning of 2023, it was time to engage with the public to give them the opportunity to influence and shape the direction of the updated strategy to be published in 2025.
Global Research’s role was to design a survey that could adequately assess the infrastructure priorities of respondents, while taking into consideration constraints to funding and options, and to present the survey results in an easily digestible and informative way. The aim of this survey was for respondents to make trade-offs between future options and, through this, communicate priorities.
Ongoing customer Survey ~ EA Networks (2019, 2021 & 2023)
Prior to 2019, EA Networks had been conducting customer and contracting services surveys every two years. Global Research was contracted by EA Networks to help with this research. Our aim was to combine these two research activities into one, and target three key areas of investigation:
Customer satisfaction, focusing on core services, communication, pricing & value, image, and reputation;
Contracting services, focusing on efficiency, outcome, and communication;
Brand awareness.
Mining recent engagements for insights: Informing Wellington's 2023 Long Term Plan ~ Wellington City Council
Wellington City Council existing public engagement results for insights re-interpreted to inform planning for the 2023 Long Term Plan. Understanding the value in the information collected over successive years and wanting to ensure the best use is made of their resources, they asked Global Research to reconsider existing data, and repurpose it to tell a story about what the community thinks and feels about priorities, challenges, and opportunities for the city.