Privacy and Sustainability Statements
Privacy Statement
For some projects, Global Research may collect personal information from respondents predominantly via online surveys but also at face to face workshops or focus groups (or similar), including:
name
demographic details (age, gender, ethnicity)
location
opinions or comments on particular topics
computer or network
We collect personal information in order to conduct research for our clients. Providing personal information is optional. If a respondent chooses not to enter personal or demographic data, we'll be unable to analyse data fully by this variable. Respondents are not identifiable as an individual within survey results, as reporting is only of aggregated results. Information provided is only used for the purposes of the survey responded to.
We keep information safe by storing in password protected files and only staff who are analysing that data have access to it.
We keep information as electronic files for two years, at which point we move the files to a securely stored off-line storage space. We keep files so that questions can be answered from data at a later time - for example, if a specific question is asked for particular respondent groups or if comparisons are required between different projects.
Individuals have the right to ask for a copy of any personal information we hold about them, and to ask for it to be corrected if they think it is wrong. If an individual would like to ask for a copy of their information, or to have it corrected, please contact us at:
info@globalresearch.nz
03 355 4562
150 Office Road, Merivale, Christchurch
Our online surveys are administered with Qualtrics Survey software. For information about Qualtrics’ data protection and privacy compliance practices, please see https://www.qualtrics.com/support/survey-platform/getting-started/data-protection-privacy/
A significant amount of our work involves the analysis of information collected by our clients, for example, surveys or written comments collected via online platforms or online surveys. We take the same care and follow the same procedure when working with the data of our clients as that outlined above. If requested by our clients to remove all data for a particular project from our clients, we adhere to this request.
Sustainability Statement
Global Research is committed to conducting market and social research focussed on sustainability. Based in Christchurch, New Zealand, our agency recognises the importance of minimising environmental impacts and contributing to a more sustainable future. Our dedication to sustainability is reflected in various aspects of our operations.
1. Environmental Stewardship
Carbon Footprint Reduction: We acknowledge the global environmental challenges we face and actively work to minimise our carbon footprint. The key actions we take to reduce our carbon footprint are a small easily-accessed office space and infrequent use of air travel.
Our small office requires minimal energy to heat and cool, achieved with renewable hydro-generated electricity. Our location on the outskirts of the central city is easily accessed by public and active transport sources by staff and clients.
For the vast majority of projects we complete, no matter where they are based, for example Wellington, Melbourne, or Sydney, we don’t travel there, which avoids carbon emission creation. Instead, meetings are conducted online, and data and information are transferred electronically.
2. Responsible Practices
Local commitment: We prioritise local businesses, and support within the Christchurch community whenever possible. By sourcing local products and services, we contribute to the economic growth and resilience of our region. Our location makes it possible for us to travel on foot to purchase most daily goods.
Reduced daily resource consumption: We strive to minimise waste and resource consumption within our premises. From energy-efficient practices to waste reduction strategies, we actively seek ways to decrease our ecological footprint. This includes aspects such as minimising waste creation, for example by only printing when necessary and composting food scraps, to providing reusable coffee cups for staff.
3. Employee Well-being
Workplace Culture: We foster a workplace that values sustainability, inclusivity, and social responsibility. Our team is dedicated to creating a positive and collaborative environment that promotes well-being and a shared commitment to our sustainability goals. Staff ideas for improvements are encouraged and acted on.
4. Ethical Research
Social Impact: In our market and social research endeavours, we are committed to conducting ethical, unbiased, and socially responsible studies. Our aim is to contribute valuable insights to our clients while ensuring wellbeing of the communities and individuals involved in our research.
Much of the research we complete, particularly public engagement analysis, increases the democratisation of cities and countries by ensuring the community voices are heard when central and local governments make decisions which impact their citizens.
5. Technological Innovation
Digital Transformation: Embracing technological advancements, we actively seek innovative digital solutions to streamline our operations and reduce the need for excessive resource consumption.
At Global Research, sustainability is an integral part of our organisational ethos. We continuously evaluate and improve our practices to align with the principles of environmental, social, and economic sustainability. Through our commitment to these principles, we aspire to be a leader in responsible business practices in the field of market and social research.